RecoveryMate app

HII is proud to be launching our mobile app RecoveryMate which has been specifically designed for the workers we support. RecoveryMate aims to provide simple and convenient support for workers on their road to recovery. The release of RecoveryMate is part of HII's focus on delivering technology based solutions to empower workers and help people get their lives back.


Through the RecoveryMate app you will have at your fingertips:

  • Easy access to claim information
  • Ability to upload forms and receipts for quick processing
  • Records of recent payments made to you
  • Details of treatment approvals and appointments
  • Customisable notifications
  • Helpful resources on what to expect and best practice treatment resources
  • Access to download forms to assist you with your claim admin
  • Click to call functionality to contact your case manager

Get started

Search for RecoveryMate in the app store

Download the app onto your device

Register through an easy and secure process using your contact details and a one-time passcode

How to login to the app

Details on how to download the App will be made available once your claim is active.

Strict security measures with 2 step authentication process and one time password, to protect your private information:

  • Mobile number
  • Date of birth

Login options available for fingerprint or via face recognition.

More information

If you have any questions, speak to your case manager.

If you would like to provide feedback please click here or email

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